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Installing SimSig on Windows 10 PC Causing Issues & Won't Load

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Installing SimSig on Windows 10 PC Causing Issues & Won't Load 27/11/2021 at 22:32 #142528
JasmeowTheCat
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Hey Guys,

Think i am going to pull my hair out in a moment. I have tried both these threads:

https://www.simsig.co.uk/Forum/ThreadView/36900
https://www.simsig.co.uk/Forum/ThreadView/41318

And I STILL cannot get it to work, after trying countless different attempts.


Where an earth do I go from here? The system fonts never install after clearing my registry and all known locations, restarting, running it again, everything you can imagine. The system seems to have never installed the fonts and for some reason the installer doesn't manage to do it.

My Public Documents With The Error:


Last edited: 27/11/2021 at 22:33 by JasmeowTheCat
Reason: None given

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Installing SimSig on Windows 10 PC Causing Issues & Won't Load 27/11/2021 at 23:49 #142533
postal
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As a starting point, what Anti-Virus are you running on your system? Second question, in the Updates and Security window under Settings, if you click through Virus and Threat Protection to Ransomware Protection, is Controlled Folder Access On of Off?
“In life, there is always someone out there, who won’t like you, for whatever reason, don’t let the insecurities in their lives affect yours.” – Rashida Rowe
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Installing SimSig on Windows 10 PC Causing Issues & Won't Load 28/11/2021 at 05:43 #142538
Orffen
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I've just had the same issue on Windows 11.

Windows Defender is running but has not found or quarantined any files. Controlled Folder Access is off.

It looks like the SimSig installer was updated to 5.17.2 today - I suspect there's something missing. The loader only installed the below files:

Quote:
PS C:\Games\SimSig> ls


Directory: C:\Games\SimSig


Mode LastWriteTime Length Name
---- ------------- ------ ----
-a---- 25/11/2021 1:59 PM 3436704 SimSigLoader.exe
-a---- 28/11/2021 3:38 PM 1629 unins000.dat
-a---- 28/11/2021 3:38 PM 2594657 unins000.exe


PS C:\Games\SimSig>

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Installing SimSig on Windows 10 PC Causing Issues & Won't Load 28/11/2021 at 09:19 #142542
Albert
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That is expected, the other files are now included in SimSigLoader.exe, except for the font which is in C:\Windows\Fonts.

On new installations this is only SIMSIGv2.fon as SIMSIG.fon is only needed for old simulations that are no longer available for download.

AJP in games
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Installing SimSig on Windows 10 PC Causing Issues & Won't Load 28/11/2021 at 10:27 #142543
Orffen
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Albert in post 142542 said:
That is expected, the other files are now included in SimSigLoader.exe, except for the font which is in C:\Windows\Fonts.

On new installations this is only SIMSIGv2.fon as SIMSIG.fon is only needed for old simulations that are no longer available for download.
Running the installer with the /log switch shows it is not trying to install any *.fon files:

Quote:
2021-11-28 20:23:22.330 Log opened. (Time zone: UTC+10:00)
2021-11-28 20:23:22.330 Setup version: Inno Setup version 6.0.5 (u)
2021-11-28 20:23:22.330 Original Setup EXE: C:\Users\orffe\Downloads\SimSig Setup V5_17_2.exe
2021-11-28 20:23:22.330 Setup command line: /SL5="$4055E,1855915,780800,C:\Users\orffe\Downloads\SimSig Setup V5_17_2.exe" /SPAWNWND=$3055A /NOTIFYWND=$60562 /log
2021-11-28 20:23:22.330 Compatibility mode: Yes (Installer)
2021-11-28 20:23:22.330 Windows version: 10.0.22000 (NT platform: Yes)
2021-11-28 20:23:22.330 64-bit Windows: Yes
2021-11-28 20:23:22.330 Processor architecture: x64
2021-11-28 20:23:22.330 User privileges: Administrative
2021-11-28 20:23:22.330 Administrative install mode: Yes
2021-11-28 20:23:22.330 Install mode root key: HKEY_LOCAL_MACHINE
2021-11-28 20:23:22.330 64-bit install mode: No
2021-11-28 20:23:22.330 Created temporary directory: C:\Users\orffe\AppData\Local\Temp\is-TAP17.tmp
2021-11-28 20:23:25.573 Found 1 files to register with RestartManager.
2021-11-28 20:23:25.573 Calling RestartManager's RmGetList.
2021-11-28 20:23:25.604 RmGetList finished successfully.
2021-11-28 20:23:25.604 RestartManager found no applications using one of our files.
2021-11-28 20:23:25.604 Starting the installation process.
2021-11-28 20:23:25.604 Directory for uninstall files: C:\Games\SimSig
2021-11-28 20:23:25.604 Will append to existing uninstall log: C:\Games\SimSig\unins000.dat
2021-11-28 20:23:25.604 -- File entry --
2021-11-28 20:23:25.620 Dest filename: C:\Games\SimSig\unins000.exe
2021-11-28 20:23:25.620 Time stamp of our file: 2021-11-28 20:23:22.180
2021-11-28 20:23:25.620 Dest file exists.
2021-11-28 20:23:25.620 Time stamp of existing file: 2021-11-28 20:20:35.810
2021-11-28 20:23:25.620 Version of our file: 51.1052.0.0
2021-11-28 20:23:25.714 Version of existing file: 51.1052.0.0
2021-11-28 20:23:25.714 Installing the file.
2021-11-28 20:23:25.729 Leaving temporary file in place for now.
2021-11-28 20:23:25.729 -- File entry --
2021-11-28 20:23:25.729 Dest filename: C:\Games\SimSig\SimSigLoader.exe
2021-11-28 20:23:25.729 Time stamp of our file: 2021-11-25 13:59:42.000
2021-11-28 20:23:25.729 Dest file exists.
2021-11-28 20:23:25.729 Time stamp of existing file: 2021-11-25 13:59:42.000
2021-11-28 20:23:25.729 Installing the file.
2021-11-28 20:23:25.808 Successfully installed the file.
2021-11-28 20:23:25.808 -- Icon entry --
2021-11-28 20:23:25.808 Dest filename: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\SimSig.lnk
2021-11-28 20:23:25.808 Creating the icon.
2021-11-28 20:23:26.433 Successfully created the icon.
2021-11-28 20:23:26.433 -- Icon entry --
2021-11-28 20:23:26.433 Dest filename: C:\Users\Public\Desktop\SimSig.lnk
2021-11-28 20:23:26.433 Creating the icon.
2021-11-28 20:23:26.433 Successfully created the icon.
2021-11-28 20:23:26.449 Saving uninstall information.
2021-11-28 20:23:26.449 Renaming uninstaller.
2021-11-28 20:23:26.449 Deleting uninstall key left over from previous administrative 32-bit install.
2021-11-28 20:23:26.449 Creating new uninstall key: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall\{954D6F88-A55E-4296-AAB4-C55DF3DED998}_is1
2021-11-28 20:23:26.449 Writing uninstall key values.
2021-11-28 20:23:26.449 Detected previous non administrative install? No
2021-11-28 20:23:26.449 Detected previous administrative 64-bit install? No
2021-11-28 20:23:26.449 Installation process succeeded.
2021-11-28 20:23:26.449 Need to restart Windows? No
2021-11-28 20:23:27.527 -- Run entry --
2021-11-28 20:23:27.527 Run as: Original user
2021-11-28 20:23:27.527 Type: Exec
2021-11-28 20:23:27.527 Filename: C:\Games\SimSig\SimSigLoader.exe
2021-11-28 20:23:28.199 Deinitializing Setup.
2021-11-28 20:23:28.214 Log closed.
Additionally, extracting the installer with InnoExtract shows only the SimSigLoader.exe file is included:

Quote:
PS C:\Users\orffe\Downloads> .\innoextract.exe '.\SimSig Setup V5_17_2.exe'
Extracting "SimSig" - setup data version 6.0.0 (unicode)
- "app\SimSigLoader.exe"
Done.
PS C:\Users\orffe\Downloads>
Looks to me like the font file has not been included in the latest version of the installer?

Last edited: 28/11/2021 at 10:33 by Orffen
Reason: None given

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Installing SimSig on Windows 10 PC Causing Issues & Won't Load 28/11/2021 at 16:49 #142567
headshot119
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Hi JasmeowTheCat if you download the installer from the website again you should hopefully be good to go. Don't forget to use the Check for Updates button in the loader after you first install to make sure you have all the latest stuff.
"Passengers for New Lane, should be seated in the rear coach of the train " - Opinions are my own and not those of my employer
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Installing SimSig on Windows 10 PC Causing Issues & Won't Load 28/11/2021 at 17:00 #142571
Albert
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Thanks for updating the installer! The link "Download SimSig" in the menu at the top now gives an error, it presumably needs to be updated to point to the new file.

(The file can be found through "Browse Downloads" )

AJP in games
Last edited: 28/11/2021 at 17:00 by Albert
Reason: None given

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The following user said thank you: Orffen
Installing SimSig on Windows 10 PC Causing Issues & Won't Load 28/11/2021 at 19:03 #142574
GeoffM
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Sorry everyone - yes the font and a DLL were missing from the installer. I've now fixed that and uploaded a new version.

If you're already running SimSig ok, there is no need to run the newer installer. It's just needed for users who have never installed SimSig before.

SimSig Boss
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The following user said thank you: Orffen
Installing SimSig on Windows 10 PC Causing Issues & Won't Load 20/12/2021 at 10:51 #143028
JasmeowTheCat
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Sorry I never replied, yes, this worked. Missing files lol
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